Purchase Protection Guarantee

Shop with complete confidence knowing you’re protected every step of the way.

At Digistore18, we stand behind every purchase with our comprehensive Purchase Protection Guarantee. If something goes wrong with your order, we’ve got you covered with a full refund—no questions asked.

What’s Covered Under Purchase Protection

Your purchase is automatically protected in the following cases:

• The item doesn’t match description. The product you receive differs from the listing description or photos.
• Late delivery. Your item arrives after the estimated delivery date we provided.
• Non-delivery. Your item never arrives.

How Our Protection Works

Getting help is simple and straightforward:

1. Contact Our Support Team. Reach out to us immediately if you encounter any issues with your order. We’re here to help resolve problems quickly.
2. Fast Response Guarantee. Our dedicated support team will respond to your case within 24 hours and work diligently to resolve your issue.
3. Quick Resolution. If your order qualifies for Purchase Protection, you’ll receive a full refund promptly. We’ll send you an email confirmation once your case is successfully resolved.

Why Choose Digistore18?

Being a small business, we believe in supporting small businesses while ensuring buyers can shop with peace of mind. Our Purchase Protection Guarantee bridges that gap, giving you the confidence to discover unique products knowing you’re fully protected.